Online Billing and Payments
The United City of Yorkville offers residents the ability to pay their bills through the MyGovHub Online Utility Billing and Payment Center. With MyGovHub, you can inquire on your utility billing account activity, review billing, payment, and usage history over the last two years and make payments online either by debit/credit card or electronic check, at no additional charge. MyGovHub also allows you to sign up for paperless billing, whereby you would be notified via email when your utility bill is issued instead of receiving a traditional paper bill in the mail.
Visit the MyGovHub website to sign up for online billing or to pay your utility bill online.
How to use MyGovHub
As a "first time" user, you will be asked to create an account by providing a valid email address and a password (8-20 characters with 1 letter and 1 number) of your choosing. The MyGovHub system will then send you an email asking you to verify your email address. Click on the link provided in the email and log back in to the MyGovHub system. The final step is to add your account(s) to your profile, by clicking on the "Add Accounts" icon. This icon will prompt you to enter your utility billing account number (no dashes) and service address (as shown on your bill) in order to link your utility billing account(s) to your profile. Your account is now ready for your secure access.
Once you have established a user profile, you can sign up for paperless billing by clicking on the required link under the Go Paperless section of the main overview screen. On the "My Profile" page click on the gray slide bar under the "Paperless Billing" column. Click "Submit" on the pop-up screen to change your billing preference. You will notice that the slide bar is now green and has been moved to the right. You are now signed up for paperless billing and will be notified via email when your utility bill is issued instead of receiving a traditional paper bill in the mail.
If you have any questions or concerns regarding the MyGovHub utility billing program or if you would like help setting up your online account, please call the city's Utility Billing Department between the hours of 8 a.m. and 4:30 p.m. - Monday through Friday at 630-553-4350.